PRIVACY POLICY


Lisell Hiller LLC operates the www.LisellHiller.com website (the "Site", “LH”, “us”, “we”, “our”), and is committed to protecting the privacy of visitors. This Privacy Policy describes how LH collects, uses, and shares information about you. This policy applies to information we collect when you use our website, shop in our online store or otherwise interact with us as described below. This Privacy Policy does not apply to other websites to which we may link.

CONSENT

You agree that by visiting the Site, you are accepting the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use this Site.

COLLECTION OF INFORMATION

INFORMATION YOU PROVIDE TO US

We collect personal information you provide directly to us. For example, we collect information when you use our website, shop in our online store, call us on the phone, sign up to receive our emails, request a catalog, participate in a sweepstakes, contest, promotion or survey, communicate with us via third party social media sites, request customer support, or otherwise communicate with us.

The types of personal information we may collect include your name, email address, zip code, billing address, shipping address, phone number, product preferences, demographic information and any other information you choose to provide.

In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, create and share a "wish list" or decide to purchase and ship products to someone. We will use this information to fulfill your requests and may also use that information to send marketing communications to your contact, unless he or she has previously opted out of marketing communications from www.LisellHiller.com.

DIRECT COMMUNICATIONS WITH US

We may collect Personal Information when you communicate directly with us. For example, if you choose to send us Personal Information by sending us an email, completing a survey or contacting our customer service department, we will keep a record of that communication and may collect and use Personal Information that you provide to us in accordance with this Privacy Policy. If we communicate with you via email, SMS, MMS or other text message (“Text Message”) or push notifications (to the extent you permit us to do so), we may collect information regarding such communications, such as confirmation when you open an email, read a Text Message or receive a push notification. We use this information for purposes such as to operate and improve our Services, including our customer service, or as otherwise permitted by this Privacy Policy.

PASSIVELY COLLECTED INFORMATION

In addition, we automatically gather certain information whenever you interact with the Site, such as the name of the domain from which you access the Internet, the date and time you access our Site, how frequently certain areas of the Site are visited, and the Internet address of the website from which you linked directly to our Site. Like many web sites, we employ the use of "cookies", web beacons, tokens, and other similar technology. Most browsers can be set to prevent cookies or to notify you when one is being placed. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies are necessary to utilize the Site.

If you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or access any portion of the Site that requires you to Sign in. We use the information we collect to measure the number of visitors to the different sections of our Site, their locations, search history, buying history and system performance to help us make our Site more useful to you.

BROWSER “DO NOT TRACK”

Our website and mobile application do not support Do Not Track (DNT) at this time. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites. For more details, including how to turn on Do Not Track, visit www.donottrack.us.

MOBILE

When you access the Site via a mobile device, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services if you so desire. Most likely, such options are located in the device's settings menu. Your mobile service carrier or your device manufacturer should be able to assist you if you have any questions regarding how to turn off location services. 

HOW WE USE YOUR DATA

We will not share or disclose your information to anyone except as described in this Privacy Policy. We use personally identifiable information in order to give you a more enjoyable and convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send, and otherwise supporting your use of the Site. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.

We also use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share aggregated data that contains no personally identifiable information with third parties for any purpose.

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

SHARING OF INFORMATION

We may share information about you as follows:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf; 

  • With our business partners and other third parties for purposes of sending their own direct mail, unless you opt out of this type of sharing by logging into your online account and changing your preferences or by contacting us.

  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation; 

  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of us or any third party; 

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company; and 

  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. 

INFORMATION DISCLOSED PURSUANT TO OUR PROTECTION AND THE PROTECTION OF OTHERS

We also reserve the right to access, read, preserve and disclose any information as we reasonably believe is necessary to: (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof or thereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to user support requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

ADVERTISING AND ANALYTICS SERVICES

We may use one or more Third Party Services, such as Google Analytics, ad servers, ad agencies, ad technology vendors, remarketing services and research firms, for analytics and advertising services such as to provide audience measurement and analytics services to us, to serve ads on our behalf, to track and report on the performance of those advertisements, to collect information via the Services for marketing and advertising purposes, and to identify people who are most likely to respond to our advertisements. Furthermore, our advertisements may be targeted to users who fit a certain general profile category and may be based on (i) anonymized information inferred from information provided to us by a user, including Personal Information (e.g., gender or age), (ii) user activity and usage patterns with respect to the Services or (iii) user activity on Third Party Services.

In connection with these services, we and/or these Third Party Services may collect and use information about your visits to the Site and Third Party Services and your interaction with our products, the Site and other Third Party Services using cookies, web beacons, pixel tags, SDKs and other technologies (collectively, “Tracking Tools”) to identify your device and track your activities when you visit or use our Services, as well as when you visit other online sites and services, including over time, across different websites and apps and across various devices, and this information may include information such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. For example, web beacons allow us and Third Party Services to provide anonymized, aggregated auditing, research and reporting for us and for other advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from an ad network’s servers, these Third Party Services can view, edit or set their own cookies, just as if you had requested a web page from their site.

As a result of some of these services, targeted or interest-based advertisements or recommendations may appear on our Services or other sites or services that you visit or access (known as “behavioral advertising”). By accessing or using our Site, you agree that you are giving us your consent to set and access Tracking Tools and to track your activities and use of the Site through these Tracking Tools in accordance with this Privacy Policy. If you would like more information about this practice and learn how to opt out of having your information used for certain behavioral advertising purposes and by certain participating parties, please (a) visit http://www.networkadvertising.org/choices/ and (b) visit http://www.networkadvertising.org/mobile-choice; or download the Ghostery mobile application (for mobile advertising and collection). Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive.

 

HOW WE PROTECT YOUR INFORMATION

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

We may provide paid products within the Site, but will not store or collect your payment card details. We use third-party services for payment processing (e.g. payment processors), and all required information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with include:

· Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy

CHILDREN'S PRIVACY AND PARENTAL CONTROLS:

The Children's Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13.

The LH brand or LisellHiller.com is not directed at children under 13 and does not knowingly collect any personal information from children under 13. We do not sell products for purchase by children and all children's products we sell are for purchase by adults only. 

EMAILS/ NEWSLETTERS

We may send promotional e-mails to you only if you have asked to receive them. Each time you receive an e-mail from us, you will be given the opportunity to "opt-out" or stop receiving them. 

CHANGES TO PRIVACY POLICY

If you choose to visit our website (www.LisellHiller.com), your visit and any dispute over privacy is subject to this Privacy Notice and our Terms of Service, including limitations on damages, resolution of disputes and application of the law of the state of New York. If we decide to change our Privacy Policy for the Site, we will notify you in advance via email and by posting the revised Privacy Policy on our website so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone.

Your continued use of the Site indicates your assent to the Privacy Policy as posted. We may e-mail periodic reminders of our notices and conditions, but you should check the Site frequently to see recent changes. Unless otherwise stated, our current Privacy Policy applies to all information that we have about you and your account.

CONTACT US

If you have any questions about this Privacy Policy, please send us a detailed message to info@lisellhiller.com. We will make every effort to resolve your concerns.

EFFECTIVE DATE OF PRIVACY POLICY

Effective date: April 18, 2018